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  #1  
Old 23-07-2013, 01:08
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Monsoon Female Monsoon is offline
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Default Why won't my profile picture upload?

I am sure this question must have been asked before, sorry! I've been trying to upload a profile pic but to no avail.... help please!
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  #2  
Old 23-07-2013, 02:13
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Default Re: Why won't my profile picture upload?

you have to custom size it down
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  #3  
Old 23-07-2013, 08:35
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Default Re: Why won't my profile picture upload?

80 by 80 pixels or 19.5 KB

so there are a few ways to do that but the simplest is to open the photo in Paint.
Then click on 'Resize' at the top of the home bar and input 80 and 80 in the horizontal vertical fields and click on the ' Pixels' radio button. Save. Try again
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  #4  
Old 23-07-2013, 18:16
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Monsoon Female Monsoon is offline
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Default Re: Why won't my profile picture upload?

Jessy and Meg, thank you for your quick replies - but I'm afraid it still doesn't work !

I've tried to upload pictures as small as 7 KB but it still tells me 'failed upload'. Whattodo whattodo??
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  #5  
Old 23-07-2013, 20:01
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Default Re: Why won't my profile picture upload?

i remember someone having this problem. Make sure you click on the ' use custom avatar' button in there before hitting upload
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  #6  
Old 24-07-2013, 10:42
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Default Re: Why won't my profile picture upload?

Oooh you did it Monica!! Fancy pic you got yourself there
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  #7  
Old 24-07-2013, 14:31
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Nutmeg Female Nutmeg is offline
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Default Re: Why won't my profile picture upload?

what was the problem in the end ?
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  #8  
Old 24-07-2013, 18:53
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Monsoon Female Monsoon is offline
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Smile Re: Why won't my profile picture upload?

Hah, I've just noticed it worked!! And I've changed the fancy picture (looks good when a little bigger, not so good when blurred like that).

I don't know what the problem was, since when I tried to upload them I still got the message 'upload failed' - and I was surprised this morning when I found I had a profile picture after all. Very pleased, anyway! Thanks for all the advice
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Old 25-07-2013, 07:27
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Default Re: Why won't my profile picture upload?

Nice to "see" you Mon! x
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