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  #1  
Old 22-01-2013, 13:49
Jewlz Female Jewlz is offline
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Join Date: Jan 2013
Posts: 12
Unhappy Sydney Clinic

What has happened to the sydney clinic?

they have disappeared no correspondence never followed up with me since i paid and received my program and left me out to the wolves.

i paid for my program and have not received what was promised - no support what so ever - had a tragic two years lost 2 uncles, 3 cousins in the course of 2 years and fell into depression 5 weeks into my diet i had lost 15kg and was doing so well until my uncle passed away and depression got the best of me - never once in this time did any body contact me to offer me support or to ask why my scheduled blood test hadn't been received. only shows that they got there money and ran with it.

i have in the last few years tried to contact the office and it is disconnected.

i believe im entitled to what was promised for the money i paid for my program i have contacted others and not received no feed back.

my contract does clearly state that a program can be deferred if proven depression or hardship. also states part of my initial payment i am entitled to my re-feeding program which i never received as the sydney office were unreachable.

could someone please help me out who is a staff member of Cohen, i'd like some answers and help please.
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  #2  
Old 22-01-2013, 15:05
Kohinoor's Avatar
Kohinoor Male Kohinoor is offline
Been here forever!!! - Ask me Anything !!
 
Join Date: Apr 2007
Location: Work: Sydney, Home: Brisbane
Posts: 12,220
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Default Re: Sydney Clinic

Hi Jewlz,

In previous situations where clinics closed, the Head Office (Booragoon in Perth) took over all displaced clients. Try contacting them for assistance.

Koh
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Just a big happy hushpuppy
I haven't "done" Cohens - Asy knows me from way back - she invited me to "take a look" here - I did, loved it, and stayed...
And me? I'm a tall skinny-ish bloke (BMI ~25.5) and have been this way forever, so I haven't faced (weight-wise) what you all have !!
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  #3  
Old 22-01-2013, 16:19
Jewlz Female Jewlz is offline
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Posts: 12
Default Re: Sydney Clinic

Thank Koh, i was never aware there was a head office in Oz. thanks again.
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  #4  
Old 23-01-2013, 09:01
Kohinoor's Avatar
Kohinoor Male Kohinoor is offline
Been here forever!!! - Ask me Anything !!
 
Join Date: Apr 2007
Location: Work: Sydney, Home: Brisbane
Posts: 12,220
My NYF Diary
Default Re: Sydney Clinic

Wow, talk about timing? What a great thread to promote this:-

http://newyouforum.com/forum/showthread.php?p=388934#post388934

And MH76, congratulations on bringing Sydney "back on-line" !!!

You walked a strong path to win your battle with your weight, and I can't think of a more suitable person to be promoting Cohens in Sydney..... Well done you

Koh
__________________
Just a big happy hushpuppy
I haven't "done" Cohens - Asy knows me from way back - she invited me to "take a look" here - I did, loved it, and stayed...
And me? I'm a tall skinny-ish bloke (BMI ~25.5) and have been this way forever, so I haven't faced (weight-wise) what you all have !!
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  #5  
Old 23-01-2013, 13:34
MH76 Female MH76 is offline
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Join Date: Jan 2012
Location: Sydney
Posts: 735
Default Re: Sydney Clinic

Thank you so much Koh.

I can't wait to open up to help so many walk the same path.
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